Distributing Cloud Solutions

Aljammaz Cloud empowers partners by connecting them with the world’s largest cloud ecosystem, enabling partners to better manage their cloud services and grow revenue.

Citadel Tower, Main Burj Khalifa Area, Business Bay. Dubai, United Arab Emirates 114754.
+971 4324742

Terms and Conditions

All sales made by ALJAMMAZ CLOUD to the Purchaser are subject to these Terms. Purchaser’s acceptance of these Terms shall be deemed by (i) Purchaser signing these Terms; or (ii) Purchaser providing a purchase order to ALJAMMAZ CLOUD; or (iii) Purchaser’s acceptance of any Product from ALJAMMAZ CLOUD; whichever occurs first.

These Terms and any document(s) referred to in them constitute the entire agreement about ALJAMMAZ CLOUD’s sale of the Products to Purchaser and supersede all prior understandings, arrangements and agreements. ANY DIFFERENT OR ADDITIONAL TERMS AND CONDITIONS IN ANY PURCHASE ORDER, INVOICE OR OTHER SUCH DOCUMENT SUBMITTED BY PURCHASER ARE HEREBY EXPRESSLY REJECTED AND SHALL HAVE NO FORCE OR EFFECT.


  1. Confidential Information” means confidential information and documentation of ALJAMMAZ CLOUD relating to the Products, their marketing, use, maintenance and software, including technical specifications
  2. “ALJAMMAZ CLOUD” means business unit and brand of Aljammaz Distribution and Aljammaz Technologies LLC.
  3. Intellectual Property” means all trademarks, copyright and other intellectual property rights.
  4. “Purchaser” means the person, business or company that is purchasing the Product from ALJAMMAZ CLOUD.
  5. “Product” means any product (including software) or service, where applicable, supplied to Purchaser by ALJAMMAZ CLOUD and described in ALJAMMAZ CLOUD’s invoice.
  6. Supplier” means the manufacturer, publisher or licensor of a Product (as the case may be).
  7. “Supplier’s Warranties” means the warranties, if any, provided by the applicable Supplier of a particular Product.
  8. Terms” means these Sales Terms and Conditions (Products & Services).
  1. All orders for Products, Services or Subscriptions placed by Purchaser:
    1. must be made in accordance with ALJAMMAZ CLOUD’s order policy (“Order Policy”) as informed by ALJAMMAZ CLOUD from time to time; and
    2. are subject to acceptance by ALJAMMAZ CLOUD, and no order will be deemed to have been accepted by ALJAMMAZ CLOUD unless Products are supplied or a back-order or delivery delay is confirmed in writing by an authorized representative of ALJAMMAZ CLOUD to Purchaser.
  2. ALJAMMAZ CLOUD may reject any order placed by Purchaser if there is an insufficient supply of Products which prevents ALJAMMAZ CLOUD from being able to fulfill such order.
  3. ALJAMMAZ CLOUD will not be bound by any terms attaching to Purchaser’s order and, unless those terms are expressly agreed to in writing by an authorized representative of ALJAMMAZ CLOUD, Purchaser agrees that those terms are hereby excluded.
  1. Unless otherwise agreed in writing by an authorized representative of ALJAMMAZ CLOUD, Purchaser may not cancel an order which has been accepted by ALJAMMAZ CLOUD.
  2. If Purchaser’s right of cancellation is agreed to by an authorized officer of ALJAMMAZ CLOUD in writing, the right must be exercised by notice in writing from Purchaser to ALJAMMAZ CLOUD not later than 7 days before the estimated date of shipment by the supplier or ALJAMMAZ CLOUD (as the case may be).
  3. Unless otherwise agreed in writing by an authorized representative of ALJAMMAZ CLOUD, any deposit paid by Purchaser will be forfeited by ALJAMMAZ CLOUD upon cancellation of an order.
  1. Quotations given by ALJAMMAZ CLOUD to Purchaser are for informational purposes only and are subject to change without notice.  No quotation shall be binding upon ALJAMMAZ CLOUD unless expressly agreed in writing by ALJAMMAZ CLOUD.
  2. The prices of Products are subject to change without prior notice and are subject to currency fluctuations.
  3. The final price will be as determined on the date of the invoice.
  2. All amounts payable shall be paid in USD Dollars or else if quoted in local currency.
  3. Purchaser must pay to ALJAMMAZ CLOUD any amount Purchaser owed to ALJAMMAZ CLOUD in full, despite any right of set-off that Purchaser may have.
  4. Unless stated otherwise in these Terms (or in writing by ALJAMMAZ CLOUD’s authorized representative), all prices quoted for Products are exclusive of all taxes, handling, delivery, agents’ charges and any other charge, duty or impost.
  5. Purchaser must pay ALJAMMAZ CLOUD, on demand, any tax (other than income tax) payable under these Terms, any matter or thing done under these Terms or any payment, receipt or other transaction contemplated by these Terms, including any goods and services tax, customs duty, excise duty, stamp duty, other duty, governmental charge, fee, levy or impost, together with any fine, penalty or interest payable because of a default by Purchaser.
  6. Purchaser shall pay the full amount due to ALJAMMAZ CLOUD under this clause and shall not deduct from that amount any tax in relation to purchasing of the Products. Purchaser shall reimburse ALJAMMAZ CLOUD for any taxes ALJAMMAZ CLOUD pays on its behalf.
  1. If Purchaser fails to make payment in accordance with these Terms:
    1. Purchaser will be liable to pay interest on any overdue amount at the rate of 3% above the prevailing EIBOR rate, or the highest rate permissible by law on the unpaid balance until paid in full; and/or
    2. ALJAMMAZ CLOUD may, in its sole discretion, declare all amounts owing by Purchaser to ALJAMMAZ CLOUD on any account as immediately due and payable together with legal costs of enforcement; and/or
    3. ALJAMMAZ CLOUD may, in its sole discretion suspend the provision of credit to Purchaser until all amounts owing are paid for in full; and/or
    4. ALJAMMAZ CLOUD may, in its sole discretion, vary or cancel any credit facility it makes available to Purchaser from time to time.
  2. Without prejudice to any of ALJAMMAZ CLOUD’s other rights under these Terms, if Purchaser breaches any of these Terms, ALJAMMAZ CLOUD may, in its sole discretion, and without further liability to Purchaser:
    1. refuse to make further supplies to Purchaser; and/or
    2. terminate the relationship immediately.
  1. Products, Subscriptions, Services or Solutions will be delivered as per the authorized and nominated source by the customer followed by a Service Delivery Note.
  2. Delivery times advised to Purchaser are estimates only and ALJAMMAZ CLOUD will not be liable for any loss, damage or delay suffered or incurred by Purchaser or its Purchasers arising from late or non-delivery of the Products.
  3. ALJAMMAZ CLOUD may make part deliveries of any order, and each part delivery will constitute a separate supply of the Products upon these Terms.
  1. To the extent that a Product supplied under these Terms is software then, in addition to these Terms, that software Product will be supplied subject to the terms and conditions of the relevant license agreement applicable to it.
  2. Software license agreements may be packaged with the software, may be separately provided to Purchaser for execution or may require on-screen acceptance by Purchaser. Purchaser agrees to use the Software Product in accordance with the terms and conditions of the relevant license agreement.
  3. Where the term “supply” is used in these Terms to refer to a software Product, such term means the sale and purchase of the license to use that software Product.


  1. In the case of all Products ordered, Purchaser must:
    1. (For non-software Products) inspect such Products upon delivery to Purchaser’s premises.
    2. (For software Product) test or inspect such software Products upon those software Products being authorized by ALJAMMAZ CLOUD for downloading by Purchaser.
  2. If Purchaser alleges any matter or thing by which the Products do not accord with Purchaser’s order, Purchaser must give written notice to ALJAMMAZ CLOUD within 3 working days of delivery or downloading (as the case may be).
  3. Failing such notice and to the extent permitted by law, the Products will be deemed to have been accepted by Purchaser.
  1. Products supplied by ALJAMMAZ CLOUD to Purchaser will be at Purchaser’s risk immediately upon:
    1. delivery of the Products to the Purchaser, Purchaser’s agent or into the Purchaser’s custody or control; or
    2. collection of the Products by the Purchaser’s nominated carrier or agent.
  2. Purchaser must:
    1. effect and maintain with a reputable insurance company insurance for the Products, at its cost, against all risks as it thinks appropriate;
    2. note the interest of ALJAMMAZ CLOUD on the insurance policy; and
    3. produce a certificate of currency of the insurance effected by Purchaser under this clause to ALJAMMAZ CLOUD, upon request.
  3. The risk in the Products will remain with Purchaser at all times unless ALJAMMAZ CLOUD retakes possession of the Products in accordance with the Terms.
  4. Title in the Products supplied by ALJAMMAZ CLOUD to Purchaser will not pass to Purchaser and will remain the absolute property of ALJAMMAZ CLOUD until such time as ALJAMMAZ CLOUD has been paid by Purchaser all monies due and owing to it by the Purchaser in relation to any account. Title to those Products which are software remains with ALJAMMAZ CLOUD and/or the applicable third-party licensor(s) at all times.
  5. Until the Products have been paid for Purchaser:
    1. must properly segregate and store the Products in such manner as to clearly indicate that they are the property of ALJAMMAZ CLOUD.
    2. Purchaser may sell the Products and shall keep records of the Products in the ordinary course of its business as fiduciary agent for ALJAMMAZ CLOUD and Purchaser agrees to deposit all proceeds of any such sale (including any proceeds received from any insurance claims) in a separate bank account and agrees not to mix the proceeds with any other monies and hold the monies on trust for ALJAMMAZ CLOUD and shall immediately account for such proceeds to ALJAMMAZ CLOUD.
  6. If Purchaser has breached these Terms, Purchaser authorizes ALJAMMAZ CLOUD, at any time, to enter onto any premises upon which ALJAMMAZ CLOUD’s Products are stored to enable ALJAMMAZ CLOUD to:
    1. inspect the Products; and/or
    2. reclaim the Products.
  7. If Purchaser sells, disposes of or otherwise deals with Products or any part thereof before full payment has been received by ALJAMMAZ CLOUD, Purchaser must advise ALJAMMAZ CLOUD in writing, at such times as ALJAMMAZ CLOUD may request, specifying full details of the Products sold, disposed of, utilized or otherwise dealt with.
  8. Purchaser acknowledges that in the case of software Products, any refusal or failure to pay may result in cancellation of the license to use the Software Product.
  9. Purchaser agrees that the provisions of this clause apply despite any arrangement under which ALJAMMAZ CLOUD grants credit to Purchaser.


  1. Returns will be dealt with in accordance with ALJAMMAZ CLOUD’s returns policy (“Returns Policy“) as amended by ALJAMMAZ CLOUD from time to time, a copy of which is available on request.
  2. Purchaser must notify ALJAMMAZ CLOUD in writing of any Products it wishes to return within 30 days from the date of the invoice relating to those Products.
  3. Any substitute Products to be shipped to Purchaser in accordance with the Returns Policy will be sent by ALJAMMAZ CLOUD to Purchaser by ordinary freight pre-paid.
  4. ALJAMMAZ CLOUD will not be liable for any damage or defects in the Products that have been caused by the improper storage, warehousing or transport, or by any neglect, abuse or improper use, installation, maintenance or unauthorized repair of ALJAMMAZ CLOUD’s Products.
  5. The provisions of this clause do not extend to any Products which have been added to, varied, or otherwise modified by, any person other than ALJAMMAZ CLOUD.
  1. If the performance of ALJAMMAZ CLOUD’s obligations under these Terms is prevented, restricted or affected by force majeure including strike, lock out, raw material shortage, breakdown of plant, transport or equipment, riots or civil disturbances or any other cause beyond the reasonable control of ALJAMMAZ CLOUD, ALJAMMAZ CLOUD will give notice of such cause to Purchaser and after 90 days from the receipt by Purchaser of such notice, either party may terminate any affected orders without penalty.


  1. To the extent permitted by law,
    1. Products are covered by the Supplier’s Warranties.
    2. ALJAMMAZ CLOUD’s entire responsibility with respect to express warranties for the Products is to pass on to Purchaser the benefit of any such Supplier’s Warranties.
    3. The Supplier’s Warranties are in substitution for all other terms, guarantees, conditions and warranties, whether implied by statute or otherwise (including implied warranties with respect to merchantability and fitness for purpose) and ALJAMMAZ CLOUD expressly excludes all such other terms, guarantees, conditions, and warranties.
    4. ALJAMMAZ CLOUD does not warrant that repair facilities or parts will be available in respect of any of the Products.
  2. Software Products are not warranted by ALJAMMAZ CLOUD under these Terms. Such software Products are warranted in accordance with the relevant license agreements governing their use.
  1. To the extent permitted by law, ALJAMMAZ CLOUD will not be liable to Purchaser or any other person under any circumstances for any loss of use, profit, revenue, interest, goodwill or data, or for any injury or death to any person, or for any indirect, incidental or consequential damages sustained or incurred by Purchaser, whether such liability arises directly or indirectly as a result of:
    1. any negligent act or omission or willful misconduct of ALJAMMAZ CLOUD or its employees or agents;
    2. the supply, performance or use of any Products or services; or
    3. any breach by ALJAMMAZ CLOUD of its obligations under these Terms.
  1. Purchaser acknowledges that:
    1. Intellectual Property embodied in or in connection with the Products and any related documentation, parts or software are the sole property of ALJAMMAZ CLOUD or its Suppliers; and
    2. all Intellectual Property of ALJAMMAZ CLOUD or its Suppliers may only be used by Purchaser with the express written consent of ALJAMMAZ CLOUD or its Suppliers and such consent extends only to use essential for the purposes stated in it.
  2. Purchaser must not register or use any trademarks, trade name, domain name, trading style or commercial designation or design used by ALJAMMAZ CLOUD or its Suppliers in connection with the Products.
  3. Purchaser will indemnify ALJAMMAZ CLOUD against all liabilities, damages, costs and expenses which ALJAMMAZ CLOUD may suffer or incur as a result of any work performed by ALJAMMAZ CLOUD in accordance with Purchaser’s specifications or as a result of the combination or use of the Products with other equipment, parts or software not supplied by ALJAMMAZ CLOUD, and which results in the infringement of any Intellectual Property of any person.
  4. ALJAMMAZ CLOUD shall have no duty to defend, indemnify, or hold harmless Purchaser from and against any or all damages and cost incurred by Purchaser arising from any claim that the Products infringe a third party’s Intellectual Property rights.
  1. Purchaser acknowledges that ALJAMMAZ CLOUD has disclosed and may from time to time disclose to Purchaser Confidential Information.
  2. Subject to clause 16.5, Purchaser must:
    1. only use the Confidential Information solely for the purposes relating to its orders; and
    2. not disclose (whether directly or indirectly) to any third party the Confidential Information, other than is required to carry out such purposes.
  3. If disclosure of Confidential Information to third parties is necessary, Purchaser will obtain from such third parties binding agreements to maintain in confidence the Confidential Information disclosed at least to the same extent as Purchaser is bound to protect ALJAMMAZ CLOUD’s Confidential Information under this clause.
  4. This clause does not extend to any information which is:
    1. at the time of disclosure, rightfully known to or in the possession or control of Purchaser and which is not subject to an obligation or confidentiality;
    2. public knowledge (otherwise than as a result of a breach of this clause 18 or any other obligation of confidentiality);
    3. approved in writing by an authorized officer of ALJAMMAZ CLOUD to be disclosed; or
    4. required to be disclosed by a government authority or by relevant laws provided that notice of any such required disclosure is first given to ALJAMMAZ CLOUD.
  1. ALJAMMAZ CLOUD and Purchaser agree to abide by all laws and regulations applicable to the performance of their respective obligations under these terms and conditions.
  2. Purchaser agrees that it will not export, re-export, or otherwise distribute Products, or direct products thereof, in violation of any export control laws or regulations of the US, UAE or country of import. Purchaser warrants that it will not export or re-export any Products with knowledge that they will be used in the design, development, production, or use of chemical, biological, nuclear, or ballistic weapons, or in a facility engaged in such activities, unless Purchaser has obtained prior approval from the US Department of Commerce. Purchaser further warrants that it will not export or re-export, directly or indirectly, any Products to embargoed countries or sell Products to companies or individuals listed on the Denied Persons List published by the US Department of Commerce.
  3. Purchaser has not made, and will not make, any direct or indirect payment, offer to pay, or authorization to pay, any money, gift, promise to give, or authorization of the giving, of anything of value to any government official, or the immediate family of any such official, for the purpose of influencing an act or decision of the government or such individual in order to assist, directly or indirectly, Purchaser in obtaining or retaining business, or securing an improper advantage.
  4. All Products delivered to Purchaser hereunder may have additional restrictions on their use, including those specified by the Supplier. Purchaser is solely responsible for ensuring its adherence to any and all such restrictions and requirements and agrees to hold ALJAMMAZ CLOUD harmless from all costs, fees, expenses, and liability arising from Purchaser’s direct or indirect violation of same.
  1. The current version of these Terms is available on request.  ALJAMMAZ CLOUD may amend these Terms at any time, by giving Purchaser notice by mail, e-mail or by posting a notice on ALJAMMAZ CLOUD’s website. By continuing to place orders for Products, Purchaser will be deemed to have accepted the revised Terms.
  2. These Terms are in the English language only, which language shall be controlling in all respects and all versions in any other language shall not be binding on the parties.  All notices made or given pursuant to the Terms shall be in the English language.
  3. No variation of these Terms by the Purchaser shall be effective unless made in writing and signed by a duly authorized officer of both parties.
  4. Any provision of these Terms which is held to be invalid or unenforceable will be read down to the extent necessary, but the remaining provisions will continue unaffected.
  5. Purchaser agrees that failure or delay by ALJAMMAZ CLOUD to exercise a right or power under these Terms shall not operate as a waiver.
  6. Purchaser may not assign or attempt to assign any of its rights and obligations under these Terms.